Straight answers. No jargon.

An independent inspection of your new build home that produces a clear, photographic defect report you pass to your developer for rectification under warranty.

Most new builds have defects at handover, and many are easy to miss unless you know where to look. A survey costing a few hundred pounds can uncover defects the developer is obliged to fix, before you've lived with them or the warranty clock has run down.

Whenever suits you. Every level can be timed for the moment that matters: before legal completion while the home is empty, in the first months after you move in, or before your 2-year warranty closes. Earlier is usually better, because the developer has the strongest incentive to fix things before handover.

Depth and follow-through. Essential is the full room-by-room inspection with moisture and damp metering and a severity-rated photographic report. Complete adds the diagnostics a walk-round cannot do: thermal imaging, cavity wall inspection and a drone roof survey. Managed adds a full re-inspection once the developer says the works are done, plus direct liaison with your site team and written verification of what was actually fixed.

Typically 50–150 on an average new build, ranging from minor cosmetic defects to bigger structural or safety issues. Every one is rated by severity in your report.

Yes, defects raised within your warranty period are the developer's contractual responsibility to put right. Our report is built to add weight when you push them to do so.

Around 4 hours on site, depending on the size of the property.

We aim for 48 hours from inspection. The national average is 2–5 working days, so you'll have yours sooner.

Every level includes a full room-by-room inspection inside and out, loft and grounds, moisture and damp metering throughout, and a photographic, severity-rated PDF report within 48 hours. Complete adds thermal imaging, cavity wall inspection and a drone roof survey. Managed adds a re-inspection, direct liaison with your site team and written verification of the fixes.

Always. We never work for builders or developers, only for you, the buyer. That independence is the whole point.

Yes, professional indemnity and public liability cover are in place.

Rugby is our home patch, covering Houlton, Cawston, Coton Park, Dunchurch fringe, Brownsover, Bilton, Hillmorton and Long Lawford. We also work across the wider Midlands, including Warwickshire, Northamptonshire, Leicestershire, the West Midlands, Oxfordshire edge and Staffordshire edge.

Our introductory offer brings prices down to £260 for Essential, £340 for Complete and £520 for Managed, reduced from the full prices of £325, £425 and £650. Prices scale by bedroom count. Full pricing is on the Pricing page, all inclusive of the report.

A £50 deposit secures your date when you book, paid through a secure Stripe link, and it comes off your fee. The balance is due when the inspection is finished. Your report follows within 48 hours of the inspection, or of payment if that is later. Cancel 48 hours or more before your inspection and we refund the deposit in full.

New customers only. The offer applies to Essential, Complete and Managed inspections at every bedroom count. Your booking must be placed on or before 31 December 2026, although the inspection itself can take place in 2027. Limited numbers are available and we reserve the right to withdraw the offer early. The offer stacks with our neighbour referral discount: 20% comes off the list price first, then £50 each for two neighbours or £75 each for three or more on the same street.

A snagging survey is a non-destructive visual inspection of your new build against housebuilder and NHBC standards. It is not a RICS Home Survey, not a HomeBuyer Report, and not a structural survey. We do not lift finishes, open up ceilings or test hidden services. If you need one of those, we can point you to a chartered surveyor who does.